Showing posts with label Airport. Show all posts
Showing posts with label Airport. Show all posts

Sunday, 5 October 2014

6 THINGS YOU NEED TO KNOW ABOUT CUBA AND MEDICAL INSURANCE

I would never consider travelling to Cuba without travel insurance.  I always travel to Cuba with a positive attitude; I never expect to make use of my travel insurance in Cuba, but at the same time I never travel to Cuba without it.  This may be obvious to me and maybe to some of you out there, but just in case you haven’t given it a second thought or you are wondering whether it is necessary or not, consider the following points before getting on the plane to Cuba:

1. CUBAN AUTHORITIES REQUIRE PROOF OF MEDICAL INSURANCE

Cuban authorities require proof of medical insurance to gain entry to Cuba. This has been a requirement set by the Cuban authorities since 1st May 2010.  Therefore, ensure you keep a copy of a valid travel insurance policy confirming your medical cover in your possession on arrival at the airport in Cuba. 

2. YOU WILL HAVE TO PRESENT A COPY OF YOUR MEDICAL INSURANCE WHEN YOU CHECK-IN ONTO YOUR FLIGHT TO CUBA

As comprehensive travel insurance with medical insurance cover is a requirement in Cuba you may be asked to present a copy of your travel insurance when checking onto your flight to Cuba.  

Whilst I have never been asked by an airline to present a copy of my travel insurance when travelling to Cuba, it caught me by surprise to learn that it can actually happen.  

In August 2014, Experience The Real Cuba organized a personalized itinerary of Casas, Spanish and Salsa lessons in Havana and Trinidad.  The customer planned for a family member to meet them in Havana.  When our customer went to meet their family member at the airport, they never arrived.  We discovered that this person was refused entry onto the flight because they did not have travel insurance. The flight was from Taipei via Hong Kong and Paris.

One of my contacts in Havana did some research and we found out that if an airline travelling to Cuba allows passengers to board the plane without comprehensive travel insurance or medical insurance cover, the airline will be fined by Cuban authorities.  

So in order to avoid ruining your holiday to Cuba, make sure you have comprehensive travel insurance with medical insurance cover and that you can present the required documents if asked to by your airline.

3. YOU WILL HAVE TO PRESENT A COPY OF YOUR MEDICAL INSURANCE ON ARRIVAL INTO CUBA

Ensure you keep a copy of your travel insurance policy easily to hand with your travel documents and passport when travelling to Cuba. If you arrive in Cuba without any proof of medical insurance cover you will be required to purchase medical insurance at the airport in Cuba.  

I have travelled to Cuba many times since this regulation has come into place.  I have travelled to Cuba from the UK, from Central and South America, yet I have never been asked to show my travel insurance documents at the airport when travelling to Cuba. Nevertheless, I always keep a copy of my travel insurance policy in my hand luggage; it is easily accessible just in case immigration wants to inspect it when I arrive into Cuba.  

4. YOU CAN BUY A TRAVEL INSURANCE POLICY AT THE AIRPORT IN CUBA

If you manage to arrive to Cuba without any medical insurance cover and the Cuban authorities discover you cannot provide proof of medical insurance, you will be required to purchase medical insurance at the airport in Cuba.  

The Cuban authorities will sell you a medical insurance policy from Asistur. Check out Asistur travel policy, for more information about the details of the medical insurance policy sold by Asistur.

5. BUY TRAVEL INSURANCE BEFORE COMING TO CUBA

Hence, since as all tourists coming to Cuba MUST have medical insurance cover, I would recommend anyone coming to Cuba to purchase comprehensive travel insurance from their home country before coming to Cuba.  Whilst most travel insurance policies include medical coverage, read the small print and make sure it covers all overseas medical costs, including medical evacuation for the full duration of your stay in Cuba.  Remember to read the small print in your policy and make sure it covers everything you are planning to do.

6. ENSURE CUBA IS COVERED IN YOUR TRAVEL INSURANCE POLICY

What travel insurance do I need for Cuba? Not all travel insurance companies include Cuba in their policies so when you are looking for travel insurance to Cuba, read the small print and ensure that Cuba is not excluded from its list of covered destinations.  

SHARE YOUR CUBAN TRAVEL EXPERIENCE

Have you had any travel issues going to Cuba?  Please share your story……..

EXPERIENCE THE REAL CUBA – SUPPORTING CUBAN BUSINESSES

Experience the Real Cuba offers Casas Particulares in Cuba as well as cultural activities and programs in Cuba supporting local Cuban private businesses.

To find out more about Casas in Cuba and our courses and programs (Spanish lessonsDance lessonsMusic lessonsPhotography ExperiencesArt Pottery workshops) check out our website:




Medical Cover Cuba
Immigration Havana Airport

Medical Cover Cuba
Havana Airport

Medical Cover Cuba
Immigration Havana Airport

Medical Cover Cuba
Jose Marti International Airport

Medical Cover Cuba
Buy Travel Insurance Cuba




Thursday, 2 January 2014

HOW TO GET A CUBAN TOURIST CARD

I have been visiting Cuba regularly since 2003.  Below are some of my experiences of obtaining Cuban Tourist Cards from various countries and the experiences of some of our students / friends that have visited us in Cuba.

CAN ANYONE APPLY FOR A CUBAN TOURIST CARD?

It doesn’t matter where you are from or what passport you have, if you plan to visit Cuba as a Tourist, you will need to get a Cuban Tourist Card / Tourist Visa.  The application process is usually quick and simple.

CAN U.S. CITIZENS BUY A CUBAN TOURIST CARD?

Yes, they can.  Airlines, travel agencies and Cuban Consulates outside of the U.S. will sell the Cuban Tourist Card to any nationality.  If a U.S citizen arrives into Cuba with a Cuban Tourist Card they will not be turned away by the Cuban government; Cuba has no problem allowing U.S. citizens into Cuba. However, according to U.S. law, U.S. citizens cannot visit Cuba simply by obtaining a Cuban Tourist Card.  U.S. citizens need to obtain a special license to visit Cuba or travel with an organisation that has obtained a license to offer educational programs to promote people-to-people contact in Cuba.  All details can be found on the U.S. Department of the Treasury website.

HOW LONG CAN I STAY IN CUBA FOR?

The Cuban Tourist Card allows you to stay in Cuba for 90 days.  If you plan to stay longer than 90 days in Cuba you can extend your Cuban Tourist Card at Immigration in Cuba for another 90 days at a cost of $25.  The maximum length of stay in Cuba with a Tourist Card is 180 days, so you can extend your Cuba Tourist Card twice. 


Cuban Tourist Card

WHERE CAN I BUY A CUBAN TOURIST CARD FROM?

I have bought Cuban Tourist Cards from various countries, either from the Cuban Consulate, at the airport or at a Travel Agency and I’ve never had any problems.  It’s not rocket science, you don’t have to answer a hundred and one questions or prove that you have enough money to fund your trip. It’s purely a bureaucratic process which all of us have to go through in order to visit Cuba as a Tourist. 

CAN I BUY A CUBAN TOURIST CARD FROM THE AIRPORT?

Yes, it is possible to buy a Cuban Tourist Card at many airports, especially if you are flying from Central America or flying with TACA or COPA airlines, as they usually sell the Cuban Tourist Visas at the airport. 

I have bought Cuban Tourist Cards from Gatwick Airport in the U.K., from Juan Santamaría International Airport in Costa Rica and from Cancún International airport in Mexico.

At Gatwick Airport, you can buy a Cuban Tourist Card from Virgin representatives at the Sales / Customer Service Desk.  It costs around £30 GBP, it takes about 5 minutes, no questions asked.

At Juan Santamaría International Airport in Costa Rica, I paid $15 USD for a Cuban Tourist Card when I checked in with TACA airlines.  

At Cancún International airport in Mexico I bought the visa from the MexicanaClick Sales / Customer Service Desk, before checking in, I paid around $15 USD.

I have transited at both Tocumen International Airport in Panama City and at Benito Juárez International Airport in Mexico City and at the boarding gates of both of these airports the airlines made announcements informing passengers that they can buy a Tourist Visa for Cuba at the gate before boarding.  I already had my Tourist Visa on these occasions so I am not sure about the price but I would say it costs around $15-20 USD.

Nevertheless, if you are not travelling from or not taking a connection from one of these airports and you are not sure what to do, I would recommend that you check with the airline you are travelling with to see if they sell the Cuban Tourist Card from your departure airport.

CAN I BUY A CUBAN TOURIST CARD UPON ARRIVAL AT JOSÉ MARTÍ INTERNATIONAL AIRPORT?

A colleague of mine told me that she always buys her Cuban Tourist Card upon arrival at José Martí International Airport in Havana, Cuba.  But to be honest I have never taken the chance, I always make sure I have a Tourist Card before arriving into Cuba.  I have never seen anyone selling Tourist Cards in Cuba and I have never asked anyone at José Martí International Airport if they can be bought.  But according to this Havana Airport website Cuban Tourist Cards can be purchased at immigration.

DO TRAVEL AGENCIES SELL CUBAN TOURIST CARDS?

My only experience of buying a Cuban Tourist Visa at a travel agency is at Agencía Sol y Son in San Jose, Costa Rica.  I was able to go to the travel agency, buy a Tourist Visa for Cuba without having to buy an airline ticket.  It was quick and easy and cost around $20 USD.

In Cancún, Mexico, there are a number of travel agencies offering cheap flight / hotel packages to Cuba which include the Tourist Visa, travel insurance and hotel transfers.

Trailfinders in the UK does have a visa department where you can buy a Tourist Visa for Cuba. The Cuban Tourist Card is £15 GBP, but Trailfinders add a service charge of £50 GBP; the service charge is reduced to £30 GBP if you have booked your trip with Trailfinders, this is based on British Citizen passport holders. 

ARE CUBAN TOURIST CARDS INCLUDED WITH THE AIR TICKET?

No, not necessarily. You should always check this out with the airline when buying your ticket. I understand that some holiday companies that offer package deals to Cuba include the Cuban Tourist Card, but if you are like me and want to buy just a flight to Cuba you will probably have to buy your Cuban Tourist Card separately. 

One of our students from the U.K. booked her ticket to Cuba with Trailfinders in the U.K.  Her flight was with Air Canada via Toronto, the Tourist Visa was included in the price of her ticket and it was given to her on her connecting flight from Canada to Cuba.  In fact, many of our Canadian students have confirmed that their Cuban Tourist Card was included in the price of their air ticket and similarly it was given to them on board the plane.  

Hence, the following airlines travel between Canada and Cuba and include the price of the Tourist Card ($16 CAD) within the taxes, fees and surcharges section:

Sunwing
Westjet
Air Canada
Canjet

CAN I GET MY CUBAN TOURIST CARD FROM THE CUBAN CONSULATE?

It is possible to visit any Cuban Consulate around the world and obtain a Cuban Tourist Card on the same day. I have been to the Cuban Consulate in Nicaragua and Uruguay with my passport, ticket confirmation and travel insurance details and obtained a Tourist Card for around $20 USD within around 15-20 minutes.

I have never applied for the Cuban Tourist Card in person at the Cuban Consulate in London; I have always preferred to apply for it by post.  The last time I got a Cuban Tourist Card from the Cuban Consulate in the UK was in 2006.  It was simple, I printed the online application form, I sent them a cheque, a photocopy of my passport, a stamped addressed envelope and I received the Cuban Tourist Card through the post within a couple of days. Update in 2022, you can now apply for the Cuba Tourist Card online.

The price of a Cuban Tourist Card from the Cuban Consulate in the U.K. is £27 GBP plus postage.

A couple of our students from Germany have confirmed that they were able to obtain their Cuban Tourist Card in person at the Cuban Consulate in Berlin, Germany.  

“It was super easy to get the Visa. I just went to the Cuban Consulate in Berlin with my passport plus a copy of my passport, a declaration from the Insurance Company that I have Health Insurance Coverage and I had to fill out a form. I think it cost about 25 Euros. Had to wait for 20-30 minutes and I got the Visa.”

You can also apply for the Tourist Card from the Cuban Consulate in Germany by post.

A couple of friends of mine from Australia got their Cuban Tourist Card from the Cuban Consulate in Sydney, Australia and paid around $110 AUS!!!!!  Frankly, I was shocked that they had to pay that much.  Before going to Cuba they had been in London and could have got it there for around £15-35 GBP.  Their flight from London was via Venezuela and they were selling it at the boarding gate for around $15 USD.  So if you are from Australia and are planning to go to Cuba, you are more than likely going to fly via another country so I would try to find out if you can buy the Cuban Tourist Card while in Transit.

CAN I BUY A CUBAN TOURIST CARD ONLINE? 

A couple of our students from the U.K. have bought their Tourist Visa online with VisaCuba. They told me that it was fairly safe and easy, it was delivered by royal mail and it cost around £15 GBP plus a £10 GBP service charge.

WHAT’S YOUR EXPERIENCE?

If you want to share your experience of buying a Cuban Tourist Card, then please feel free to email me at experiencetherealcuba@gmail.com and I will update my post.  


EXPERIENCE THE REAL CUBA – SUPPORTING CUBAN BUSINESSES

Experience the Real Cuba offers Casas Particulares in Cuba as well as cultural activities and programs in Cuba supporting local Cuban private businesses.

To find out more about Casas in Cuba and our courses and programs (Spanish lessonsDance lessonsMusic lessonsPhotography ExperiencesArt Pottery workshops) check out our website:

www.experiencetherealcuba.com






Havana Vieja
Havana Balconies

Vedado, Cuba
Habana Libre Hotel

US Interests Section Cuba
Plaza de la Dignidad